Како да ги користите услугите Need Cash?

За да го користите Need Cash Services, open the HesabPay app, go to the Пазар дел и изберете Потребни се услуги опција.

Допрете на Need Cash Services.

In this page, you can specify whether you need Electronic Money или Paper Money.

Need For Electronic Money:

  • Допрете го Need eMoney опција.
  • Enter the amount you need, then tap the Барање копче.

After that you will then see two options to choose a service provider:

  1. List
  2. Map

Select a provider from the list or map and send your request.

1- List

На List shows all service providers who are available to provide cash services. You can browse through the list, select a provider, and send your request directly to them.

2- Map

На Map displays service providers near your location using icons. You can easily identify providers at different locations on the map.

Tap an icon to see the provider’s name and the distance from you.

To send a request, tap the Барање копче.

After sending the request, a new page will open where you can message the provider for additional information or their exact address. You can send up to 15 пораки to communicate with the provider.

To proceed with the transaction, tap Продолжи.

If you have provided cash, tap Завршено to receive the electronic money from the provider into your wallet.

Забелешка:

  • You can complete the transaction only if the cash service provider has accepted your request. Otherwise, your request will remain Pending.

To cancel the transaction, tap Откажи. Your request will be successfully canceled, and the provider will receive a cancellation notification.

To keep your request pending, tap Почекај.

Need for Paper Money (Cash):

  • Допрете го Need Paper Money опција.
  • Enter the amount you need, then tap the Барање копче.

After that you will then see two options to choose a service provider:

  1. List
  2. Map

Select a provider from the list or map and send your request.

1- List

На List shows all service providers who are available to provide cash services. You can browse through the list, select a provider, and send your request directly to them.

Map

На Map displays service providers near your location using icons. You can easily identify providers at different locations on the map.

Tap an icon to see the provider’s name and the distance from you.

To send a request, tap the Барање копче.

After sending the request, a new page will open where you can message the provider for additional information or their exact address. You can send up to 15 пораки to communicate with the provider.

Допрете Продолжи to proceed with the transaction.

To receive physical cash from the provider, you need to send the amount in electronic money.

Допрете Завршено, then enter your 4-цифрен ПИН за паричник to send the electronic money to the provider. In return, you will receive the Paper Money.

Забелешка:

  • You can complete the transaction only if the cash service provider has accepted your request. Otherwise, your request will remain Pending.

To cancel the transaction, tap Откажи. Your request will be successfully canceled, and the provider will receive a cancellation notification.

To keep your request pending, tap on the Почекај копче.